A marketing manager wants to create a dashboard that provides real-time insights into the number of leads generated from different marketing channels (e.g., email, social media, paid search).
Which type of dashboard should be created in Salesforce to meet this requirement?
A multinational corporation wants to improve its customer service by providing a unified platform for handling support inquiries across multiple channels, including phone, email, and social media.
How can the company use Salesforce to achieve this goal?