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Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:00 P.M. and 4:00 P.M. AH attempts to reproduce the problem in the Development, QA, and Staging environments have failed. Which two techniques help you troubleshoot the problem? (Choose Two)

A case displays recent customer transaction. Different operators often view the recent transactions for the same customer repeatedly throughout the day. the operation to fetch the transactions is resource-intensive, and the source data is updated once an hour. select two options to configure a data page to cache the customer transactions and minimize the operator's wait time. (choose two) 

You add database connection information to prconfig.xml and want to encrypt the password in the connection information how do you encrypt the password?

A duplicate case search contains two weighted conditions in which a property value in the current case is compared to the same property value in the existing case. After processing multiple cases that have two matching data values, duplicate case search does not identify any duplicates. What two approaches do you take to diagnose the cause?

Identify two benefits provided by using single sign-on (SSO) in a high availability (HA) application. (choose two)