Free Salesforce OmniStudio-Consultant Exam Questions
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Salesforce OmniStudio-Consultant Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified OmniStudio Consultant (WI25)
- Certification: Salesforce Consultant
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Total Questions: 144
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Updated On: Jun 05, 2025
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Rated: 4.9 |
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Online Users: 288
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Question 1
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
Answer: B
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
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Question 2
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
Answer: B
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
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Question 3
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
Answer: B
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A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a
single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date,
resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
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Question 4
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A business is creating an agent console with FlexCards to provide a 360° view of their customers. Thebusiness wants the following information displayed:• Account information including account name, phone, and website• Active opportunities related to the account• Active contracts related to the account• The ability to view and renew contractsAn Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.How should the consultant design the FlexCards to meet these requirements?
Answer: A
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Question 5
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A company needs to generate invoices when contracts reach an approved status. Users should initiate theinvoice generation process from the contract page, but the option should not appear until the contract reachesthe approved status. After the invoice is generated, it should be sent to the customer for signature.What three tools should be used in the solution the consultant recommends to meet these requirements?Choose 3 answers
Answer: A,C,E
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