Dr. Rodriguez, a hospital administrator, is implementing patient-centered care strategies. What step should he take to assess goals and strategies for successful change in the healthcare industry?
Sarah, a customer experience manager in a financial institution, wants to enhance customer satisfaction. What should she stress regarding the relationship between culture, management, and visual controls in the financial services industry?
Emily, a finance lead in a technology start-up, is embracing agile budgeting. Where do agile budgeting and funding strategy activities primarily take place in the value stream?
Sarah, a retail business owner, is planning a digital transformation for her store. What step should she prioritize to understand different types of starting and agree on the pace of adoption in the retail industry?
Emily, a manager in a financial institution, is tasked with attending to operations and supporting value streams in banking services. What approach should she prioritize for effective operations support in the financial services industry?