Free ServiceNow CIS-ITSM Exam Questions
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ServiceNow CIS-ITSM Exam Questions
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Provided By: ServiceNow
- Exam: Certified Implementation Specialist - IT Service Management
- Certification: Certified Implementation Specialist
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Total Questions: 999
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Updated On: Jun 04, 2025
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Rated: 4.9 |
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Online Users: 1998
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Question 1
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Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the
VPN item, so the Quantity field is not displayed. How would you meet this requirement?
Answer: C
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Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the
VPN item, so the Quantity field is not displayed. How would you meet this requirement?
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Question 2
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On a request form, the requester needs to indicate when they need to receive the item.
What Variable type would you use for this information?
Answer: C
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On a request form, the requester needs to indicate when they need to receive the item.
What Variable type would you use for this information?
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Question 3
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How are Releases related to Changes?
Answer: B
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How are Releases related to Changes?
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Question 4
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A developer is asked to update data in an org based on new business rules. The new rules state that Accounts
with the type set to "Customer" should have a status of "Active, " and Accounts with the type set to "Prospect"
should have a status of "Pending. " No other changes to data should be made.
Which code block will accurately meet the business requirements?
Answer: D
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A developer is asked to update data in an org based on new business rules. The new rules state that Accounts
with the type set to "Customer" should have a status of "Active, " and Accounts with the type set to "Prospect"
should have a status of "Pending. " No other changes to data should be made.
Which code block will accurately meet the business requirements?
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Question 5
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In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)
Answer: A,D
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In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)