The IT program manager does not see the value of conducting risk assessments for a new major IT project.
The manager is reluctant to cooperate with internal auditors and the newly formed steering committee.
Midway through the project, program requirements were changed because the CEO is a friend of a vendor and
wants to implement this vendor's new technology. This decision will cause the current IT program budget to
be insufficient and will be shown as overspending.
After the requirement change request, the IT program manager should FIRST:
Which of the following is the MOST important input for designing a development program to help IT
employees improve their ability to respond to business needs?