Free Microsoft AB-100 Exam Questions
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Microsoft AB-100 Exam Questions
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Provided By: Microsoft
- Exam: Microsoft Certified: Agentic AI Business Solutions Architect
- Certification: Microsoft AI Business Solutions
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Total Questions: 96
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Updated On: May 24, 2026
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Rated: 4.9 |
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Online Users: 192
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Question 1
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A company uses multiple Microsoft Copilot Studio agents across different channels.
You need to recommend a monitoring solution that provides comprehensive telemetry data and
performance insights for the agents.
What should you include in the recommendation?
Answer: A
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A company uses multiple Microsoft Copilot Studio agents across different channels.
You need to recommend a monitoring solution that provides comprehensive telemetry data and
performance insights for the agents.
What should you include in the recommendation?
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Question 2
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You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics
365 Contact Center chat channel.
The agent must respond to customer questions and hand off the conversation to a live customer
service representative when the customer requests an escalation.
What should you recommend?
Answer: A
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You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics
365 Contact Center chat channel.
The agent must respond to customer questions and hand off the conversation to a live customer
service representative when the customer requests an escalation.
What should you recommend?
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Question 3
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A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled.
You need to customize Copilot by tailoring how opportunity summaries are generated or how they
are presented to users.
Solution: You configure Al Builder lead scoring models to influence opportunity summaries.
Does this meet the goal?
Answer: B
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A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled.
You need to customize Copilot by tailoring how opportunity summaries are generated or how they
are presented to users.
Solution: You configure Al Builder lead scoring models to influence opportunity summaries.
Does this meet the goal?
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Question 4
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You are evaluating a Microsoft Copilot Studio agent that supports Microsoft Dynamics 365 Customer
Service representatives.
You need to recommend a testing solution that meets the following requirements:
Evaluates agent effectiveness during active sessions
Validates whether the agent delivers accurate and helpful responses
Provides measurable, actionable insights for continuous improvement
What should you recommend?
Answer: A
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You are evaluating a Microsoft Copilot Studio agent that supports Microsoft Dynamics 365 Customer
Service representatives.
You need to recommend a testing solution that meets the following requirements:
Evaluates agent effectiveness during active sessions
Validates whether the agent delivers accurate and helpful responses
Provides measurable, actionable insights for continuous improvement
What should you recommend?
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Question 5
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A company has an AI solution that uses Azure OpenAI models.
You need to recommend a governance solution that monitors and audits changes to model
configurations and data usage. The solution must minimize administrative effort.
What should you include in the recommendation?
Answer: E
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A company has an AI solution that uses Azure OpenAI models.
You need to recommend a governance solution that monitors and audits changes to model
configurations and data usage. The solution must minimize administrative effort.
What should you include in the recommendation?