An organization wants to designate help desk personnel to assist with tickets that request the release
of messages from the spam quarantine because company policy does not permit direct end-user
access to the quarantine. Which two roles must be used to allow help desk personnel to release
messages while restricting their access to make configuration changes in the Cisco Secure Email
Gateway? (Choose two.)
A network administrator is modifying an outgoing mail policy to enable domain protection for the organization. A DNS entry is created that has the public key.
Which two headers will be used as matching criteria in the outgoing mail policy? (Choose two.)